FAQ - Frequently Asked
Questions

Here are the most common, frequently asked questions about Complyment
Can customization possible in Skillmine COMPLYment to fit my organization’s needs?
Yes, Skillmine COMPLYment can be tailored to meet the specific requirements of your organization. You can customize workflows, roles, modules, and compliance standards to align with your internal policies and processes.
Does Skillmine COMPLYment support automated notifications and reminders?
Yes, Skillmine COMPLYment includes automated notifications and reminders to ensure deadlines are met. It can send emails for task reminders, escalation alerts, and compliance updates to relevant stakeholders.
How does Skillmine COMPLYment handle third-party risk management?
Skillmine COMPLYment’s third-party module allows you to assess, monitor, and manage risks associated with vendors and third parties. It supports risk assessments, due diligence, and compliance tracking for third-party entities.
What are the security features in Skillmine COMPLYment?
Skillmine COMPLYment incorporates robust security features, including role-based access control, data encryption, secure login mechanisms, and audit trails to protect sensitive information and maintain compliance.
Can Skillmine COMPLYment integrate with other tools?
Yes, Skillmine COMPLYment offers integration capabilities with other tools via APIs to streamline data exchange and improve operational efficiency.
Is Skillmine COMPLYment cloud-based or on-premises?
Skillmine COMPLYment supports both deployment models. You can choose a cloud-based solution for flexibility and scalability or an on-premises setup for enhanced control and compliance with internal IT policies.
How does Skillmine COMPLYment manage risk?
Skillmine COMPLYment provides a comprehensive risk management framework, allowing users to identify, assess, mitigate, and monitor risks. It includes features like risk registers, automated risk scoring, and dashboards for real-time monitoring.
What kind of support is available for Skillmine COMPLYment users?
Skillmine COMPLYment offers a range of support options, including user guides, training sessions, email support, and a dedicated helpdesk for technical assistance.
How often are updates and new features released?
Updates and new features are typically released on a quarterly basis, ensuring the tool remains aligned with evolving compliance and regulatory requirements.
What kind of reports can Skillmine COMPLYment generate?
  • Skillmine COMPLYment can generate a variety of reports, including compliance status, audit findings.
  • These reports can be customized and exported in pdf & excel formats.
What type of standards and frameworks does Skillmine COMPLYment support?
Skillmine COMPLYment supports a wide range of standards and frameworks, including ISO27001, PCI DSS, HIPAA, RBI, IRDAI, NIST, and SAMA. It includes over 30+ predefined guidelines & also supports incorporating any frameworks.
What automation features does Skillmine COMPLYment offer for compliance management?
Skillmine COMPLYment automates due date reminders, escalations, single email notifications, and report generation, ensuring tasks are completed on time and compliance processes are streamlined.
Can Skillmine COMPLYment automate evidence collection for audits?
Skillmine COMPLYment doesn’t automate evidence collection but automates reminders and escalations to ensure timely submission of evidence for audits.
Can Skillmine COMPLYment automate policy updates and version control?
Yes, Skillmine COMPLYment includes policy versioning functionality to track revisions and maintain a history of policy changes, ensuring seamless updates and compliance documentation.
How can Skillmine COMPLYment support automated risk scoring and prioritization?
Skillmine COMPLYment uses predefined risk parameters and scoring algorithms to assess and prioritize risks automatically, enabling efficient resource allocation and decision-making.
What options are available for dashboard customization and data visualization?
Dashboards in Skillmine COMPLYment can be customized to display key metrics and data visualizations relevant to your organization’s needs, offering a real-time view of compliance and risk status.
Can Skillmine COMPLYment support multi-level approvals and automated workflows?
Yes, Skillmine COMPLYment enables multi-level approval workflows and automates task assignments, escalations, and notifications to streamline compliance processes.
Does Skillmine COMPLYment provide automated audit trail and history tracking?
Yes, Skillmine COMPLYment maintains detailed audit trails and history logs for all activities, providing transparency and accountability for compliance-related actions.
Can Skillmine COMPLYment help automate regulatory updates?
Skillmine COMPLYment can automate the tracking and integration of regulatory updates into compliance workflows, ensuring your organization stays aligned with the latest requirements.
Is there a way to automate training reminders for compliance awareness?
Skillmine COMPLYment can schedule and send automated reminders for compliance training sessions, ensuring employees remain informed and compliant.
What differentiates Skillmine COMPLYment from other GRC tools in the market?
Skillmine COMPLYment stands out with its user-friendly interface, extensive customization options, basic automation capabilities, and support for industry-specific standards.
What industries are best suited for using Skillmine COMPLYment?
Skillmine COMPLYment is ideal for industries like IT, finance, healthcare, manufacturing, and any organization requiring stringent compliance management and are following regulatory standards.
Which third-party tools and platforms can Skillmine COMPLYment integrate with (e.g., HR systems, ITSM tools)?
Skillmine COMPLYment integrates with VAPT tools, HRMS, ITSM, ERP, and other platforms, enabling seamless data exchange.
Are there any limitations or challenges in integration?
While Skillmine COMPLYment supports integrations, custom API development might be needed for platforms.
Can clients add custom standards and controls?

Yes, clients can add custom standards and map them with specific controls.

How does Skillmine COMPLYment calculate and prioritize risks?
Skillmine COMPLYment uses a weighted scoring system considering impact, likelihood, and existing controls to prioritize risks.
Is risk scoring methodologies customizable?
Yes, clients can define and customize risk scoring methodologies to suit their frameworks.
What tools are available for continuous risk monitoring?
Skillmine COMPLYment offers real-time dashboards, alerts, and periodic reviews for continuous risk monitoring.
What information can be tracked and managed for vendors?
Vendor profiles, compliance statuses, contract details, and risk assessments are managed in Skillmine COMPLYment.
How does Skillmine COMPLYment manage policy version control?
Skillmine COMPLYment maintains a detailed history of policy versions, allowing users to track changes and access previous revisions.
Is there an audit trail for policy updates and revisions?
Yes, all updates and revisions to policies are recorded in an audit trail.
How are IT and non-IT assets tracked and assessed within the system?
Skillmine COMPLYment tracks assets by category, assigning owners, statuses, and risk assessments.
What encryption methods are used for protecting data?
Skillmine COMPLYment employs advanced encryption standards, such as AES-256, for secure data storage and transmission.
How are user roles and permissions managed within the system?

Role-based access controls ensure that users only access data and features relevant to their roles.

Are escalation emails automated in case of missed deadlines?
Yes, automated escalation emails notify higher management if deadlines are missed.
How are notification triggers set up for tasks and compliance deadlines?
Triggers are set up based on predefined workflows and can be customized per client requirements.
Can clients create custom reports?
Yes, Skillmine COMPLYment includes tools to generate custom reports tailored to client needs.
How is the audit trail maintained for system activities?
All user activities are logged, ensuring a complete and searchable audit trail.
How often are updates and patches released?
Updates and patches are released quarterly, with emergency patches provided as needed.
What training materials and sessions are provided to new clients?
New clients receive detailed user manuals, and live training sessions.
What support channels are available (e.g., email, chat, on-site)?
Support is available through email, chat, and on-site assistance, depending on client needs.
What visualizations are available (graphs, charts, etc.)?
Skillmine COMPLYment offers graphs, Pie charts, bar charts, and trend analysis visualizations.
Can Skillmine COMPLYment handle large organizations with multiple departments and users?
Yes, Skillmine COMPLYment is scalable and supports multi-department structures with varying user roles.
How does Skillmine COMPLYment track and notify users of regulatory updates?
Skillmine COMPLYment tracks updates by GRC Team who continuously tracks on all standards and sends notifications to users.
How quickly can new regulations be added to the system?
New regulations can be added within days, ensuring rapid compliance adaptability.
Are there plans to integrate AI or ML for risk prediction and analysis?
Yes, in future Skillmine intends to include AI/ML capabilities for predictive risk analysis and automated decision-making.